For councils
Homes for the needs you have now.
Three services built around what councils find hardest: self-contained homes for people leaving the streets, homes adapted for disabled residents, and a service that finds and refurbishes homes for you to own. Use one, two or all three.
New supported housing scheme, 11 December 2025
£124mTo help more than 2,500 people off the streets, towards the pledge to halve long-term rough sleeping. Source
Our services
Three services, to your specification.
Each one answers a gap councils describe in their own reports. Use one, two or all three, and tell us where your need differs.
Homes for people leaving the streets
The need: Long-term rough sleeping needs self-contained homes with support, and there are too few, especially for women.
Self-contained one-bed flats and studios, leased to your authority for more than 10 years, with support from the specialists you commission.
What we provide
- One-bed flats and studios where your pathway needs them, including homes suited to women-only provision
- Homes brought up to standard and furnished where agreed
- Repairs within agreed response times, safety checks and compliance for the whole lease
- A quick turnaround between residents
What your authority provides
- Nominations
- The occupancy agreement, or the model your lawyers prefer
- Support from a specialist provider you commission
Leases of more than 10 years. Payment start, empty periods, breaks and handback are agreed in writing before anything is signed. Your finance team confirms the subsidy position.
Adapted homes
The need: Disabled households wait longer in temporary accommodation because suitably adapted homes are scarce.
Homes found and adapted to your occupational therapist’s specification, then leased to you long term or bought through our buying service.
What we provide
- Ground-floor flats, bungalows and homes with level access that can be adapted
- Adaptations to your occupational therapist’s specification: level-access showers, ramps, wider doorways, space for equipment
- A choice for each home: lease it from us long term, or buy it
- Upkeep of the adaptations for the length of a lease
What your authority provides
- The occupational therapist’s specification
- Nominations
- The lease or purchase decision
Who pays for adaptations, and whether they stay at the end of a lease, is agreed with you and the owner before any work starts.
Buying and refurbishment service
The need: Owning homes costs councils least, but finding, checking and refurbishing them takes time that grant deadlines do not allow.
We find homes that fit your brief, check them before you spend, and manage the refurbishment. You own the home.
What we provide
- Homes found to your brief, on and off the market, including from landlords leaving the sector
- Checks before you spend: condition, compliance, energy rating and title flags
- Negotiation, with your own surveyors and solicitors doing the formal work
- Refurbishment managed to your standard, and the home handed over ready to let
What your authority provides
- The brief: sizes, areas, standard and budget
- The decision on every purchase
- Your capital or grant funding, such as the Local Authority Housing Fund
Fees are agreed in writing before we start. There is no long commitment, and you keep full ownership.
The pressure on councils
Why this matters now
spent by councils in England on temporary accommodation in one year, up 88% in five years
new supported housing scheme to help more than 2,500 people across England off the streets
for councils to add good-quality temporary homes, through the fourth round of the Local Authority Housing Fund
estimated yearly shortfall for London alone, because the government’s temporary accommodation subsidy is still frozen at 2011 levels
Whichever service you use
What you can rely on
Inspected before handover
Every home is checked against the Decent Homes Standard and your own specification, with current gas, electrical and alarm certificates.
One accountable provider
A single point of contact for repairs, safety certificates, inspections, licensing and handback, with response times agreed in writing.
Support stays with specialists
We look after homes, not casework. Support and care stay with the providers you commission.
Your procurement route
We work through your supplier system, framework or direct terms, whichever applies to the service you choose.
Social value you can report
Quarterly reporting on people housed, adapted homes delivered, and homes bought and improved, against the measures you already use.
No personal data to start
We work from your brief. Any household-level data is shared later, only under a data sharing agreement and a DPIA.
Guidance: Homelessness code of guidance, chapter 17: suitability of accommodation; Procurement Policy Note 002: taking account of social value in the award of contracts.
How we work
How we work with your authority
Step 1: Tell us your need
The service, who the homes are for, sizes, areas, access needs and standards. No household personal data.
Step 2: Agree the route
We register on your supplier system or framework, or agree terms directly where that is appropriate.
Step 3: We source and prepare
We find homes that fit your brief, bring them up to standard and carry out any adaptations.
Step 4: You inspect and decide
You inspect each home, then agree the lease or complete the purchase.
Step 5: We look after and report
For leased homes, we handle repairs and compliance for the term. For every service, we report to you each quarter.
Profile-led matching
Send us the profile. Get a ranked shortlist.
Once a data sharing agreement is in place, you can send a coded profile of a household you need to house, for example a disabled resident waiting for an adapted home. The engine scores every home we hold against it, blocks homes that fail a hard requirement, and gives your officer a shortlist with the reasons written down.
Optional. None of the three services needs household data to start; matching is for councils that want a ranked shortlist, for example for residents waiting for an adapted home.
Step 1: The council profiles the household
A coded profile: bedrooms needed, areas that work, the school or work anchor, access needs, the rate ceiling and the move date. No names, no case notes.
Step 2: We profile the home
Size, area, access features, energy rating, safety certificates, rent, availability and the term the landlord will commit to.
Step 3: The engine matches and explains
Unsuitable homes are blocked outright. The rest are scored on affordability, area, size, timing, energy, term and suitability, each with written reasons.
Step 4: Your officer decides
You get a ranked shortlist with reasons, cautions and blockers. The decision, and the suitability assessment, stay with the council.
Step 5: We place and report
We hand over the home and the council places the household. Each proposal is saved with its score and reasons.
What we never ask for
- Names or dates of birth
- National insurance numbers
- Immigration status
- Health conditions or diagnoses
- Case notes or support plans
A coded reference, the bedroom need, acceptable areas, the anchor, the ceiling and the dates. That is all the engine uses.
Tell us your need
Share the shape of your need
The service you are interested in, who the homes are for, sizes, areas, access needs and timescales. Tick the matching box only if you want it, and we will set up a data sharing agreement before any household profile is sent.
What happens next
- We reply in two working daysWith the homes, areas and services we can realistically offer you.
- We use your routeSupplier system, framework or direct terms, whichever applies.
- No personal dataWe start from your brief. Any household referrals happen later, under a data sharing agreement.
Let’s house more people, better.
Whether you have a property, a housing need or capital to put to work, we would like to hear from you.